Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. It's why we're so driven to connect passion with purpose. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Esto te describe? Customer Care Representative Tasks. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. We strive for Excellence Every Day by collaborating with our clients and colleagues. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). * Demonstrate a positive attitude, self-awareness and embrace feedback In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Our story starts with a simple universal truth: Every business is a people business. Alight Solutions San Juan is looking for real people, who are passionate about customer care. * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. Join our team. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. Stay updated on our new opportunitiesJoin our. * Express yourself in an open and honest manner Communicating with customers through various channels. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. Apply online instantly. Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. Livelihoods Assistant at Alight Uganda - Jobweb Uganda These teams are a critical component of Alights health care,retirement and HR-delivery services. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Alight Solutions Customer Care Representative Jobs Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. We reward continuous improvement and encourage you to own your own development. Try to use specific examples from your work or school history that relate to the question asked. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. This job is no longer accepting applications. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. This role requires that qualified candidates must reside in one of the following states: * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. How much does a Customer Service Representative make at Alight - Indeed * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language * High School Diploma or equivalent is required, bachelor's degree a plus Customer Care Representative Job Description - Gladly The mission of our customer care teams exemplifies the need for human understanding. $50K-$69K Per Year (Glassdoor est.) If so, you've come to the right place. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. It is a very convenient Job I have ever worked. Alight Solutions Jobs & Careers - 112 Open Positions | Glassdoor Acknowledging and resolving customer complaints. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Health, Dental, Vision, Life Insurance and more. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. READ MORE Important information: We're always looking for great talent. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. We strive for Excellence Every Day by collaborating with our clients and colleagues. Pros. Alight believes diversity should be visible, valued, and sustained throughout the organization. At Alight, we are reimagining how people and organizations thrive. Lensa, Inc. - Lensa is a job search engine. DISCLAIMER: Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. Customer Care Representative Greater Toronto Area, Canada. Our people are our greatest assets at Alight Solutions because People Matter! Only applicants from locations above will be considered. Get a free, personalized salary estimate based on today's job market. People can always trust us to say what we mean and depend on us to do what we say. Seasonal Customer Care Representative at Alight Solutions 2023 Snagajob.com, Inc. All rights reserved. Cons. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers New York Equal Pay for Equal Work Act Statement. Customer Care Representative, Human Resources - Virtual - LinkedIn This program provides you with the foundation you need to lead to a path of success. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. 2023 At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. Customer Care Representative I, Healthcare Benefits at Alight - GrabJobs VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . to demonstrate your interest in the role. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Work-Life Balance Type: Full Time Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Take the first step today by joining our talent community. Knowing our products inside and out so that you can . East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. At Alight Solutions, we are reimaging how people and organizations thrive. We recognize the importance of a work life balance. At Alight, we connect passion with purpose. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Licensing or Certifications for Customer Care List any licenses or certifications required by the position: AKBD, CIP, GB, PMI, CPIM, APICS, SAP, RFCS, NAFTA, ASE Education for Customer Care Typically a job would require a certain level of education. As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Alight is committed to the continued development of our colleagues. Customer Care Representative *Remote* Job in Washington, PA at Alight Average Alight Solutions Salary | PayScale Contact Us | Alight Get the latest news and information. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Tasks to include in a Customer Care job description . Additional pay could include bonus, stock, commission, profit sharing or tips. Location: San Juan, Puerto Rico. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight You are The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Aanchal Dhillon - Customer Service Representative - Alight Solutions These teams are a critical component of Alights health care,retirement and HR-delivery services. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Every day, our customer care representatives are on the front-line of care, advocating for people - ensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Help us reimagine how people and organizations thrive! Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. then the employee has changed 1 company and 1 job. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. 88 followers . We reward continuous improvement and encourage you to own your own development. Alight hiring Customer Care Representative -Absence Management * Able to work independently and to adapt to a rapidly changing environment Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. You have See office directory Our people are our greatest assets at Alight Solutions because People Matter! There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Customer Care Representative, Human Resources - Virtual We strive for Excellence Every Day by collaborating with our clients and colleagues. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Reimagining how people and organizations thrive. Alight Easy 1-Click Apply. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. * Initiate new leave cases in our system The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. View Job description, benefits and responsibilities. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. The mission of our customer care teams exemplifies the need for humanunderstanding. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Alight Solutions hiring Health Pro Specialist II - April 2023 in Dallas Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. This role is designed for people who have strong empathy and communication skills. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. Find out if you meet the requirements! Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Carry out monitoring visits to verify information provided by . The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Know Your Worth. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . You will be notified during the hiring process which checks are required by the position. Customer Service / Guest Services, Part-Time Customer Care in Puerto Rico - Alight Alight Solutions Customer Care Representative Salaries Alight Solutions Customer Service Representative Reviews Customer Care Representative - with Growth Opportunities at Alight today! 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. * Bilingual (English/Spanish) is a plus Explore careers Media or Investor inquiries? We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios.
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