Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Its a must-try if you like Asian food and was our favorite restaurant on the resort. It is a very positive change when you see how much trash ends up in the ocean. I would certainly recommend this resort. 24,051 reviews. Its the perfect spot for a romantic dinner. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. 0:00 / 16:36 Intro Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The Map Pinners 2.85K subscribers Subscribe 284 Share 32K views 11 months ago CANCN We're finally. The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. The focus is on keeping you safe. The service was incredible but I assume you'll get that at any of the excellence collection resorts. Claim your listing for free to respond to reviews, update your profile and much more. There are a few drawbacks to this beach. Combine a visit to the ruins at Tulum with the chance to swim in both a cenote and in the bay of Akumal with this day-long tour. Wedding planners, along with wedding packages and honeymoon packages are available. It might be a good idea to research some of . By clicking Accept, you consent to the use of ALL the cookies. A bottle of Jose Cuervo tequila, Captain Morgans Rum, Smirnoff Vodka, and a bottle of red wine. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. Please see our partners for more details. At Excellence resorts, there is a wide range of rooms on offer. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your feedback with other travelers. When they reached a person they would pass it thru. #1 of 10 all-inclusives in Puerto Morelos. Please, receive our warmest regards from The Excellence Collection. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. We really appreciate your detailed feedback. We would suggest booking before you go. There are no golf courses in this resort, but there are a number of choices within a 30-minute drive. and an insulated thermos to keep drinks cold. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. Masks are required on flights and airport. It has been a pleasure having you with us and we look forward to seeing you back soon. The food also sets this place apart. Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. Having stayed in the slate of resorts that the Excellence group has in this region. The destination is home to luxury resorts, two of which are Excellence Playa Mujeres and Beloved Playa Mujeres - both honored with TripAdvisor Travelers' Best of the Best award this year due to offering guests a complete experience of world-class service and luxury amenities. Does Excellence Riviera Cancun have airport transportation? We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. It served up all of the traditional Italian dishes you would expect to see on the streets of Rome. Juarez, Km 324 - 342, Mza. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. We ordered the Mole and the Buro Callejero and they were both bland and under seasoned. You are surrounded by breath taking views, lush gardens, amazing architecture. The service, the food, and the atmosphere around the resort were top quality. I would recommend you go there, much better value. We did not do the Preferred Club this time, but have. They absolutely did their best to clean it each and everyday. The level of service and attention to detail was unparalleled. Spanish Hotel Firms Will Build Jamaica Worker Housing. And here is the next complaint in our review. Whats included in the all-inclusive package. We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. Six meandering pools wind through their grounds. All the restaurants are very average. Cancun. They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. They were in and out in 15 minutes and were very flexible if they needed to come back at a later time. It remains our goal to be able to make all of these resorts run on 100% renewable energy that is green and clean. Located in the Riviera Maya region of Cancun. Because of the Excellence teams efforts, we still enjoyed using the beach and swimming. Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. When we stayed we were in Junior with a rooftop plunge pool. It means so much when it comes from our guests. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. Our first stay in 2019, Playa Mujeres was 5-stars all they way. It has been a pleasure having you with us and we look forward to seeing you back soon. While this is a nice reprieve, the numbers remain concerning. The staff at the Excellence Riviera Cancun do everything they can to keep you entertained throughout your stay. This is definitely a more remote location compared to the resorts in the Playa Mujeres location, so if youre wanting to get out in the clubs of Cancun or do some shopping then this might not be the right location foryou. Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. Q. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. 18+. Is it safe to get a taxi from Cancun airport? We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. We didnt see any rubbish anywhere in the resort and on the occasion when a drink was spilled the staff was on hand to clean it up immediately. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. more. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. It is just a slight reduction that you wouldn't notice if you haven't been there before. For this trip, we got a spa view swim out. Review collected in partnership with this hotel. Alejandro at the bar with the pizza oven is great too. The Good. At check-in the agent will give you a health questionnaire. The sand was piercingly white and the ocean had turquoise colors to it. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. by Adrian updated October 11, 2022, 7:10 pm. Ensuring proper protocols are in place. Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. It has been a pleasure having you with us and we look forward to seeing you back soon. I would recommend getting more comfortable/soft sheets. Please see our partners for more details. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. Repeat already booked! As you pull up to the hotel a bellhop will be on hand to take your bags. Taxis in hotel zone are safe Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order. Usually there are more floats out of the water than in the water. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. We recommend calling ahead to confirm details. He interacted with every person in ever activity we did and made sure we were well taken care of. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. SELLING PRICE: $1,500 USD. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. You name it and they have it. We recommend going around an hour before the tour commences to get on the tour. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and drinks experiences. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. However, we will share your comments to our team just as your kind words.We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, therefore they work in vain because it has taken us by surprise how much we have had this year.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. These cookies will be stored in your browser only with your consent. This is the version of our website addressed to speakers of English in the United States. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. We estimate they took away about 25% of the pool chairs and restaurant seats. So, you were never too far away from a member of staff that could help you out. Actually I can't decide on where I want to stay or should stay? They are friendly and helpful at all times. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. We were surprised by the seaweed situation because this was out of the typical season where seaweed is a problem, over the summer. The customer service was unmatched. Wish I knew these three things before we went.Have fun! Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Although it was a little murky in parts. Check-in time is from 3 pm onwards, while check-out is at 12 pm. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. Taxes and fees that are shown are estimates only. They were waiting with a very comfortable luxury SUV for us outside the airport. The food was up there with some of the most authentic Indian eats we have had outside of India. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. Again, this service differentiated the Excellence and made the experience incredible. The front desk already had our test scheduled based on our departure time when we checked in. There were no empty drinks left sitting by the pool for too long. The swim up suites are perfect. No sign of any Mexican Food like you would expect to be available? We could comfortably stream videos and make video calls without dropping. Top room amenities include a minibar, air conditioning, and a flat screen TV. We also use third-party cookies that help us analyze and understand how you use this website. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with.
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