With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Good luck! We said that we prefer to rent houses when on vacation instead of staying in condo communities. BBB reports on known marketplace practices. Should I contact the finance company as well to let them know we have canceled the contract? World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Our records indicate the company failed to respond to the one complaint brought to its attention. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We asked plenty of questions, figuring 4 heads were better than 2. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Palmera Vacation Club review: - Complaints Board Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. If you enjoy the TUG website/forums or found value in the information you learned from TUG. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Read your contract for rescission and follow those directions exactly as stated. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Prove them wrong! Palmera Vacation Club | Timeshares Only From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Need to find a different location? Sign up for free now, Sign up for free to participate on the website. an attorney but they refused to negotiate with him. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? However, I cannot afford this. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. get quotes and more. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Click here to get notifications about new complaints of Palmera Vacation Club. Did they give you any bonus items ? I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Search Page General | SellMyTimeshareNow Promotional discounts and offers may not apply to all properties. I would also send a copy via USPS certified mail with tracking today. Bath 2 . Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Palmera Vacation Club - Timeshares / Vacation Rentals Forum membership takes 45 days to activate, 15 days after you can wisconsin. After researching and finding this site (thank God!) The BBB has this "company" graded an F with a multitude of unresolved complaints. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. Check the complaint history, rating and reviews on this company. Can any body help me? Palmera Vacation Club. No we know why. Palmera Vacation Club Reviews | Glassdoor So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. All-Inclusive resorts may charge a mandatory all-inclusive fee. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Palmera Vacation Club - Timeshares / Vacation Rentals Forum It may not display this or other websites correctly. Reviews are most valuable when they are original and unbiased. Cancel.We want out of Palmera. I've had my bank account since 1975 and want to keep it. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Use this comments board to leave complaints and reviews about Palmera Vacation Club. I am old and cannot afford to pay for this time share. So they could either buy it back or he'd just quit making payments, so they let him out of it. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. File Complaint The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. You are using an out of date browser. BBB Business Profiles may not be reproduced for sales or promotional purposes. When I booked out trip, it took a solid week to speak to a representative. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. | Who do I contact? They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. No. Points 3,000 . go back to original rules when we joined or get out of contract. There are no exact matches available. One thing I have now witnesses and everything was recorded just last year before COVID 19. Palmera Vacation Club | RCI.com Submit a complaint and get your issue resolved. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. He also danced around answering a lot of questions. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Palmera also has a Facebook page that we should all be posting on. How do they get away with this? RCI, LLC. Offer void where prohibited by law. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Congrats on finding TUG. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Coral Sands Resort - Palmera Vacation Club Destination We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. NEARBY AMENITIES. Just went through a similar situation as you. Argentina Australia Belgi (Nederlands) Belgique (Franais) ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. Fla. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Desired outcome: This is the version of our website addressed to speakers of English in the United States. The club promoter is making a profit somewhere along the process. Save. We asked plenty of questions, figuring 4 heads were better than 2. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. We have excellent credit and I don't want this to ruin it! B. brenda123129 of FARMINGTON, US. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. Weeks Float . Usage Type Annual . We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. We were still not interested. Lets say you take a week-long vacation every year somewhere new. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Occidental Vacation Club Review: Barcelo/occidental vacation club is a Must call to book. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! He seemed very nice and personable at first. When I called the number on the email, it took me to an automated service. Login to participate on the website. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. JavaScript is disabled. Don't have an account? Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. Amount Settled: $0.00. He started to get pushy when he got into his sales pitch. Offers void where prohibited by law. 213. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. We asked plenty of questions, figuring 4 heads were . Some systems only allow USPS. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Keep in mind, a timeshare is not a financial investment. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Your contribution should be yours. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. At our age changing made sense if this transition occured. If I were you I'd get out of there as quick as you can. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. a 5 week time share at Island Links Resort in Hilton Head, SC. Palmera Vacation Club. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Travel benefits are administered by third party providers under contract with RCI, LLC. Recent Reviews Bottom line: Palmera VC is a scam. Working hours Sun 9:00 am - 5:00 pm and I fell for it. Perhaps, the finest resort community along the Atlantic Coastline. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. The guy then became upset and challenged us why we could base our decision based on something online. He was not up front at all. #3. This is not the first time that we have had issues with getting people to respond, Desired outcome: When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Write reviews, ask and respond to questions, Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Reviews - Palmera Vacation Club So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? Avoid doing business with Palmera. She gets rude too and tells us she guesses we just like to waste all of our money. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. Is this Your Business? We didn't start to look into it more until we got home Sunday night. You wont have to exchange your vacation week or points. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency.
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