Privacy Policy

1. Information We Collect

When you interact with our website or request inspection services, we may collect information including:

• Name
• Email address
• Telephone number
• Property address
• Mailing address
• Inspection request details
• Payment information (processed securely through third-party payment providers)
• Communications submitted through forms, email, text messages, or phone calls
• Website usage information through cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Schedule and perform inspection services
• Prepare inspection reports
• Respond to inquiries
• Provide estimates and pricing
• Send appointment confirmations
• Deliver inspection reports
• Improve our website and customer experience
• Comply with legal obligations
• Communicate regarding requested services

We do not sell your personal information to third parties.

3. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve user experience and understand website performance.

These technologies may collect information such as:

• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referral sources
• Approximate geographic location

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Google Analytics & Third-Party Services

We may use trusted third-party services including:

• Google Analytics
• Google Maps
• Google Business Profile integrations
• Review platforms
• CRM and marketing software
• Website hosting providers
• Email communication services

These providers maintain their own privacy policies governing how they process information.

5. Email Communications

If you provide your email address, you may receive communications regarding:

• Appointment confirmations
• Inspection scheduling
• Inspection reports
• Customer service follow-up
• Requested estimates

You may opt out of marketing communications at any time.

6. Information Security

We take commercially reasonable measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

While no online transmission or storage system can be guaranteed 100% secure, we work with reputable service providers and maintain appropriate safeguards to protect customer information.

7. Sharing Information

We may share information only when necessary to:

• Perform requested inspection services
• Deliver reports
• Process payments
• Comply with applicable laws
• Respond to legal requests
• Protect our legal rights

We do not sell customer information to marketers or unrelated third parties.

8. Data Retention

Inspection reports and related records may be retained for business, legal, insurance, and regulatory purposes.

Personal information is retained only as long as reasonably necessary for these purposes or as required by law.

9. Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the ability to:

• Request access to your information
• Request corrections
• Request deletion where legally permitted
• Request information regarding how your data is used

To submit a privacy-related request, please contact us using the information below.

10. Children's Privacy

Our website and services are intended for adults involved in real estate transactions.

We do not knowingly collect personal information from children under the age of 13.

11. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

12. Policy Updates

We may update this Privacy Policy from time to time.

Any changes become effective immediately upon posting the revised policy on this page.

The "Last Updated" date will indicate the most recent revision.

13. Contact Information

If you have questions regarding this Privacy Policy, please contact us: