Terms & Conditions

1. Acceptance of Terms

By accessing this website, requesting an estimate, scheduling an inspection, or purchasing inspection services from Certified Property Inspectors, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any applicable inspection agreement provided before services are performed.

If you do not agree with these terms, please do not use our website or services.

2. Inspection Services

Certified Property Inspectors provides professional residential and commercial property inspection services throughout Metro Atlanta and surrounding service areas.

Inspection services may include, but are not limited to:

• Home Inspections
• New Construction Inspections
• Builder Warranty Inspections
• Radon Testing
• Mold Inspections
• Sewer Scope Inspections
• WDO / Termite Inspections
• Moisture Inspections
• Roof Inspections
• Additional specialty inspection services

All inspections are visual inspections performed in accordance with the inspection agreement and applicable Standards of Practice.

3. Scheduling & Appointments

Inspection requests submitted through our website do not automatically confirm an appointment.

Appointments are confirmed after:

• Property details are verified
• Inspection scope is confirmed
• Scheduling availability is reviewed
• Payment arrangements are completed (when applicable)

Certified Property Inspectors reserves the right to reschedule appointments due to weather, safety concerns, property access issues, utility interruptions, or other circumstances beyond our control.

4. Payment & Cancellation Policy

Payment terms will be communicated before the inspection.

We accept major credit cards, debit cards, and approved electronic payment methods.

Cancellation Policy

If you need to cancel or reschedule your inspection, please provide at least 24 hours' notice whenever possible.

Cancellations made with less than 24 hours' notice may be subject to a 15% cancellation fee.

Additional charges may apply for:

• Extended travel distances
• Return trips caused by inaccessible areas
• Utility outages preventing inspection
• Re-inspections
• Delays beyond our control

5. Client Responsibilities

The client is responsible for:

• Providing accurate property information
• Ensuring property access is available
• Confirming utilities are on when required
• Reviewing the inspection report promptly
• Consulting qualified specialists when recommended

The inspection is based on the visible condition of accessible components at the time of the inspection.

6. Inspection Limitations

A home inspection is a limited visual examination of the property's accessible systems and components on the day of the inspection.

The inspection does not guarantee:

• Future performance
• Future conditions
• Code compliance
• Every hidden or concealed defect
• Every maintenance issue
• Every environmental concern

Some conditions may be concealed by finishes, furnishings, weather conditions, stored belongings, or inaccessible areas.

7. Limitation of Liability

The maximum aggregate liability of Certified Property Inspectors (CPI-Georgia Corp.), its owners, inspectors, employees, and representatives for any claims arising from inspection services shall be limited to two (2) times the total inspection fee paid for the specific inspection giving rise to the claim.

To the fullest extent permitted by law, Certified Property Inspectors shall not be liable for indirect, incidental, consequential, exemplary, or punitive damages, including but not limited to:

• Loss of use
• Lost profits
• Diminished property value
• Undiscovered latent defects
• Repair costs not specifically identified within the inspection report
• Temporary housing expenses

8. No Warranty

Inspection services are not warranties or guarantees.

Inspection findings reflect the visible condition of the property at the time of the inspection only.

Normal wear, future failures, hidden defects, or changes occurring after the inspection are not covered by the inspection itself.

Note: Certain inspections may include separate third-party warranty benefits, such as CPI's post-closing repair warranty, when applicable. Those programs are governed by their own independent warranty terms and are separate from the inspection agreement.

9. Dispute Resolution

Should a dispute arise, both parties agree to first attempt to resolve the matter through good-faith communication.

If resolution cannot be reached, the parties agree to consider non-binding mediation in Cherokee County, Georgia, before initiating legal proceedings.

10. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Georgia.

Any legal proceedings shall be brought exclusively in the appropriate state or federal courts located within Cherokee County, Georgia, unless otherwise required by applicable law.

11. Intellectual Property

All website content, including:

• Text
• Graphics
• Logos
• Images
• Reports
• Branding
• Website design
• Educational materials

is the property of Certified Property Inspectors or its licensors and may not be copied, reproduced, distributed, or modified without written permission.

12. Website Use

You agree not to:

• Misuse this website
• Attempt unauthorized access
• Introduce malicious software
• Interfere with website functionality
• Submit false inspection requests

Certified Property Inspectors reserves the right to restrict website access when misuse is suspected.

13. Severability

If any provision within these Terms & Conditions is found to be unenforceable, the remaining provisions shall remain in full force and effect.

14. Changes to These Terms

Certified Property Inspectors may update these Terms & Conditions at any time.

Updates become effective immediately upon publication.

The "Last Updated" date reflects the latest revision.

15. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Frequently Asked Questions