SMS Communication Policy
Certified Property Inspectors ("CPI-Georgia Corp.") may communicate with customers by text message regarding inspection services, scheduling, and customer support. This policy explains how our SMS communications work and your choices regarding text messaging.
Last Updated: July 2026
1. Program Overview
Certified Property Inspectors may use SMS (Short Message Service) messaging to communicate with customers regarding requested services.
Text messages may include:
- Appointment confirmations
- Scheduling updates
- Inspection reminders
- Inspection-related customer support
- Estimate follow-up
- Requested service information
- Business communications related to your inspection
SMS messages are sent only for legitimate business purposes related to your interaction with Certified Property Inspectors.
2. Consent to Receive SMS Messages
By providing your mobile telephone number through our website, forms, phone conversations, email communications, or other interactions with Certified Property Inspectors, you expressly consent to receive SMS communications related to your requested services.
Providing consent to receive SMS messages is not a condition of purchasing inspection services.
3. Message Frequency
Message frequency varies depending upon your interaction with our company.
Typical messages include:
- Appointment confirmations
- Appointment reminders
- Inspection scheduling updates
- Customer support responses
- Inspection report notifications
You will not receive unnecessary or excessive text messages.
4. Message & Data Rates
Standard message and data rates may apply depending on your wireless carrier and mobile service plan.
Certified Property Inspectors is not responsible for any messaging charges imposed by your mobile carrier.
5. Opting Out
You may opt out of SMS communications at any time.
To stop receiving text messages:
Reply: STOP
After opting out, you will receive one final confirmation message.
You will no longer receive SMS communications unless you subsequently provide new consent.
6. Need Assistance?
If you need assistance regarding SMS communications, you may:
Reply: HELP
Or contact us directly:
Phone: (678) 846-3816
Email: info@cpi-georgia.com
7. Supported Carriers
SMS delivery depends on your wireless carrier.
Certified Property Inspectors is not responsible for delayed or undelivered messages resulting from carrier issues, network outages, mobile device limitations, or circumstances beyond our control.
8. Privacy
Your privacy is important to us.
Information collected through SMS communications is handled in accordance with our Privacy Policy.
We do not sell your mobile phone number or SMS consent information to third parties for marketing purposes.
Customer information is used only to provide requested inspection services, customer support, and related business communications.
For additional information, please review our: Privacy Policy
9. Security
While reasonable security measures are used, SMS messaging is not guaranteed to be completely secure.
Please avoid sending sensitive financial information, Social Security numbers, passwords, or other confidential information through text messaging.
10. Changes to This Policy
Certified Property Inspectors reserves the right to modify this SMS Communication Policy at any time.
Any updates become effective immediately upon posting the revised policy on this page.
The "Last Updated" date reflects the latest revision.
11. Contact Information
If you have questions regarding this SMS Communication Policy, please contact:
Certified Property Inspectors (CPI-Georgia Corp.)3715 Davinci Ct., Suite 300
Peachtree Corners, GA 30092
Frequently Asked Questions
Questions About Our Communication Policies?
We're committed to transparent, respectful communication. If you have questions about our text messaging practices or your communication preferences, please contact our team.
